Phillips, Jack

Jack Phillips

ROI Institute

Jack Phillips is chairman of ROI Institute, the leading provider of services for measurement, evaluation, metrics, and analytics. A former learning and development manager, HR executive, and bank president, Jack provides consulting services for more than half of the Fortune 100 companies and workshops for major conference providers worldwide. Author of the first book on training evaluation in the United States, Phillips has written or edited more than 75 books. He is the developer of the ROI Methodology, and his work has been featured in the Wall Street Journal, Bloomberg Businessweek, and Fortune, and on CNN.