M105 - Overcoming the Challenge of Evaluating Outsourced and Off-the-Shelf Training

Mon, May 07 | 1:00 PM - 2:15 PM | Room: Ballroom 20BC

The challenge to deliver good-quality training to an increasingly geographically dispersed workforce is growing. At the same time, training departments are being asked to do more with less, so outsourcing training or purchasing off-the-shelf programs seems appealing. How do you straddle these seemingly conflicting goals? This session will provide specific questions to ask and considerations to make when selecting outsourced and off-the-shelf training. Tactics for building an effective, four-level training evaluation plan for outside training content will be explained. Armed with this information, you will be able to integrate outsourced training into a training and evaluation plan that works for your organization. You will also receive a job aid and supplementary materials to assist you in applying these ideas in your work.

Application on the Job:
Know what questions to ask outsourced training providers.
Understand how to integrate off-the-shelf training into an effective training and evaluation plan.
See how to maximize training outcomes while minimizing the training budget.

Type: Education Session

Tracks: Instructional Design

Learning Approaches: Core Topic

Topics: Needs Assessment

Target Audiences: Director/Manager, Internal Practitioner

Session Services: ATD Store Companion Book, Interpreted Session, Recorded

Handout(s): Presentation, Presentation


Kirkpatrick, Wendy

Kirkpatrick, Wendy


Kirkpatrick Partners